layers

Service Over All

Hello all you good rats out there,

I cut, color, and treat hair.

That is the shortest explanation of what I do for a career.

Yet, there is much much more involved when I take a guest at my chair.

I greet you and make sure you are welcomed and comfortable.

I seat you and ask how your day is going…out of genuine interest.

I ask you “what are we going to do today?”….giving you the chance to lead.

I drape you in a fashionably rugged black plastic cape…and begin the process of seeing that you’re relaxed and allowed to unplug.

You see…I was gifted with the love of service. I don’t do hair because I have to, I do it because it is one of the deepest ways I know how to help people.

My love for hair work extends long past the technical applications of shear and color to your hair.

I give you permission to be yourself and to discover yourself by way of your hair adventure with me.

The technical knowledge and skills are simply vehicles for you to find your way to a better version of yourself.

Many people come to me asking for my trusted opinions because unfortunately…..too many other stylists have let them down. Now, I cannot promise that I will never fail you….but I CAN promise that I will do everything within my power to grant you the integrity and respect you deserve in pursuit of completing your service.

Life is complicated…yet, when you sit for me…I aim to bring some solace to your complex life.

In short….a session with me is not rooted in dollars, countless guests, or record beating service times…no….it is rooted in creating a place in time for you to feel good about who you are…or who you want to be.

I offer you my skills and my hands….in return, I ask you to take a moment from your complex life and allow me to serve.

 

This is Mr Phil signing off,

 

Hair Repair: Sara

Good evening everyone…Mr Phil here

As we brace for a mega blast of winter in Connecticut, I thought I’d take time and write about one of my most proud moments as a stylist.

The lines between barber and hair stylist are more blurry now than ever. I’ve recently thrown myself back into the world of hairdressing. I have too many interests to limit myself in any way.

So when Sara came to me with a unique challenge, I gladly and confidently accepted.

I often am asked “How do I know it is time to switch stylists?”. That is a very valid question.

In Sara’s case….color procedures, hair cuts, and bleaching sessions done to her by other stylists left Sara scared to venture to a new stylist…trust had been broken. So turning to box color and over the counter hair care products was really the only answer.

The scary thing is, that once stylist-guest trust is broken…it is incredibly hard to rebuild.

I knew the back story going into Sara’s consultation. So when I had a chance to examine her hair for color, texture, and over all integrity….a plan had to be formulated efficiently and decisively.

I won’t bore you all with the technical details of what had to happen…but I will say this….the above before-after photos you see came in the span of 2 sessions…of 3+ hours each.

The simple ‘cut & color’ menu certainly does not cover what was needed to get Sara’s hair back to health. Instead, I came up with a care plan of cut, new home care, color, deep conditioning, and extensive future goals for Sara.

The importance of hair health really matters to me.

Your stylist is supposed to look out for your hair health on the regular. Not just ‘cut & color’ your hair when you are ready. Hair health matters to me because if I see or notice something that may adversely affect your hair cut/color/style….I am going to speak up.

A lot happens when you see me for a service. I look beyond the obvious and want to provide you with the most complete service I can, even it takes a bit longer….I’d rather you leave happy and healthy each time. My methods are designed to find you as many benefits as possible…and then deliver the cut, color, treatment or service you seek.

Switching stylists is something that I invite you to try…only if:

  1. you feel like there is an added benefit you are not getting with your current stylist
  2. there is some sort of feature or service that is solely granted by a particular stylist
  3. you are not fully happy with the service you are getting or if something seems amiss every time you sit for a particular stylist
  4. your current stylist admits that he/she cannot deliver services you are interested in

In Sara’s case, simply performing the bare minimum of coloring her hair….was not ethically OK by me. I knew that good color could not fix the damaged hair.

Previous color, thermal damage, and remnants of poorly executed haircuts required I dig deeper…I took a chance and offered my best professional opinion, despite it being tough news to hear.

And with that…I am proud to report that Sara’s hair is leaps and bounds healthier because our plan was solid. A good consultation, test chemical strand, and accurate methods took longer….but the health of Sara’s hair and self confidence too will stick around longer.

I invite you all to come in and see me for your next service. I am honored to be your barber-stylist.

 

This is Mr Phil signing off,